Welcome to the Dooosy™ lingerie online store FAQ page!
We understand that shopping for lingerie can be an exciting but sometimes overwhelming experience. That’s why we’ve put together this page to answer some of the most commonly asked questions about our products, services, and policies. Whether you have questions about sizing, shipping, payments, or anything else, we’re here to help. Please take a look at the questions and answers below, and don’t hesitate to contact us if you need further assistance. We want to make sure your shopping experience with us is smooth, enjoyable, and satisfying, and we’re committed to providing excellent customer service every step of the way.
We recommend referring to our size chart for accurate measurements and fit. If you’re still unsure, please contact our customer service team for assistance.
Yes, you will receive a tracking number via email once your order has shipped. You can track your order using the tracking number on our website or the carrier’s website.
If you need to cancel or modify your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that we may not be able to make changes to orders that have already shipped.
Yes, we periodically offer promotions and discounts to our customers. Please sign up for our newsletter to stay updated on our latest offers and deals.
No, we are an online-only store. However, we offer excellent customer service and easy returns to make your shopping experience as smooth as possible.
You can reach our customer service team via email, phone, or live chat. Please visit our Contact Us page for more details.
Here are some frequently asked questions (FAQ) regarding payments at Dooosy™ lingerie online store:
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept PayPal and Apple Pay. You can also make payments with crypto.
Yes, we use industry-standard encryption technology to protect your personal and payment information. Your credit card information is securely processed through our payment gateway provider, which is certified Level 1 PCI DSS compliant.
No, but in some cases sales tax will be applied to orders shipped to certain states as required by law.
No, we do not store your payment information on our website. Your credit card information is securely transmitted and processed through our payment gateway provider.
Unfortunately, we only accept one payment method per order.
Your payment may be declined for various reasons, such as insufficient funds, incorrect billing information, or a declined credit card. Please contact your bank or credit card company for more information.
Yes, if you accidentally paid twice, please contact our customer service team for assistance. We will refund the duplicate payment as soon as possible.
Unfortunately, we are unable to change the payment method for orders that have already been processed. Please contact our customer service team if you need assistance with your payment.
At this time, we do not offer installment or layaway plans for purchases. All orders must be paid in full at the time of purchase.
